Upon contacting a particular Fortune 50 company, the KruseCom sales team was informed that this prospect had its standard operating procedure in place for the disposal of laptops, desktops, and servers. Vendors were in place, and no change was anticipated.
Just before the conversation ended, however, the prospect asked a question. “Do you take keyboards and mice?”
“That must have crossed your mind for some reason”, replied the KruseCom representative. “Why do you ask?”
It turns out that while this major corporation had vendors lined up to take away their PCs, laptops, and servers, no one wanted their accessories. This large pharmaceutical company employs thousands of laptops in the field. The laptop manufacturers had structured the sales contracts to deliver each laptop with all of the possible accessories. Each laptop delivered came with a power adapter, docking station, briefcase, external keyboard, full-size mouse, etc. And, as broken units were replaced in the field, each replacement laptop was delivered with another full suite of accessories. With no designated outlet, accessories were piling up in the warehouse.
KruseCom introduced this prospect to the KruseControl program. Based on that agreement, the customer sent KruseCom a truckload of computer accessories. The KruseCom crew sorted, marketed, advertised, and sold those accessories, and sent the customer back a revenue share check. Since that time, we have processed two more full truckloads of accessories to the delight of the client.